We take privacy seriously. We do not sell, trade, or pass personal data to third parties for marketing purposes — ever. This policy exists so you can feel confident about how your information is handled when using our website and services.
Information Collection
You may browse our website without registering. Where no registration takes place, we do not collect personal information about you.
If you choose to register for one of our services, any details you provide may be stored securely and used to support future visits or ongoing service delivery. This information may be combined with data relating to your use of the eightlegged.com website and related systems, solely for the purpose of providing the services you request.
Email Address
Email addresses are stored securely and are never shared outside the organisation for marketing purposes. We may use email to respond to enquiries, provide service-related information, or communicate about issues directly related to the services you use.
Disclosure of Information
Reasonable technical and organisational measures are in place to prevent unauthorised access to personal information. In some cases, trusted third parties may process data on our behalf where they provide essential services. Any such parties are required to keep information confidential and to use it only for the purpose of delivering those services.
Analytics and cookies
This website uses Google Analytics to count visits and see which pages are read. Google Analytics sets cookies in your browser. We use the figures only to understand and improve the website. You can block these cookies in your browser settings, or use Google's opt-out browser add-on.
Live chat
If you use the chat box on this website, the messages you type, and any name or email address you give, are stored so that we can read them and reply.
Inbox triage demo
On the inbox triage demo, the email you paste is sent to an AI service to produce the result and is not stored by us. We keep a coded (one-way) version of your IP address to apply the daily limit, and your name and email address if you choose to give them.
Care plans and hosting
If we host or look after your website, alerts about it and emails about your plan go to the contact address you give us.